Effective Date: 9/26/23
This Privacy Policy describes how Royal Glass Design (hereinafter referred to as “We,” “Us,” “Our,” or “Company”), a window repair company based in Chicago, collects, uses, shares and protects information about its users (hereinafter referred to as “You,” “Your”, or “Users”) when You access or use Royal Glass Design website (the “Website”) or interact with Us in any other way.
1. INFORMATION WE COLLECT:
We may collect information about You in several ways:
Personal Identification Information: This includes your name, email address, mailing address, phone number, or any other information that can be used to identify you which you provide voluntarily while using the Website or interacting with Us.
Non-Personal or Anonymous Information: We may also collect information that does not personally identify you, like your device type, IP address, browser type, and information about your use of the Website (e.g., date/time of access, pages accessed, and links clicked).
Cookies: We may use cookies or similar technologies to analyse trends, administer the Website, track user movements and preferences around our Website.
2. HOW WE USE YOUR INFORMATION:
We use the information we collect from You for several purposes:
– To provide, maintain, and improve the Website and the services we offer.
– To anticipate and resolve problems related to our Website or services.
– To communicate with You about updates, promotional offers, or other information we believe may be of interest to You.
3. HOW WE SHARE YOUR INFORMATION:
We will never sell or rent your Personal Identification Information to third parties. However, we may share Non-Personal or Anonymous Information with third parties to help manage and improve our services and the Website.
4. SECURITY:
We are committed to protecting your Personal Identification Information. We implement a variety of security measures to help safeguard Your information from unauthorized access, use, or disclosure.
5. THIRD-PARTY SITES:
Our Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to their site. We advise you to review the Privacy Policy of every site you visit.
6. CHANGES TO THIS PRIVACY POLICY:
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on the Website and we will adjust the “Effective Date” at the top of this Policy.
7. CONTACT US:
If you have questions or suggestions about our Privacy Policy, please contact us at [email protected].
By using our Website, you consent to our Privacy Policy.
8. YOUR RIGHTS:
Depending on your jurisdiction, you may have certain rights with respect to your personal data:
– Right to Access: You can request access to your Personal Information.
– Right to Rectification: You have the right to have inaccuracies in your Personal Information corrected.
– Right to Erasure: In certain circumstances, you have the right to have your Personal Information erased.
– Right to Object: If we are processing your Personal Information on the basis of legitimate interests, you can object to this processing in certain circumstances.
9. CHILDREN’S PRIVACY:
Our Website is not intended for users under the age of 13. We do not knowingly collect Personal Information from children under 13. If we discover that we have collected Personal Information from a child under 13, we will delete that information immediately.
10. RETENTION OF DATA:
We keep your Personal Information only for as long as we need it for legitimate business purposes and as permitted by applicable law. In practice, we delete or anonymize your information upon deletion of your account or after two years of continuous inactivity, unless:
– We must keep it to comply with applicable law or
– We must keep it to evidence our compliance with applicable law.
11. YOUR CONSENT:
By using our Website, you consent to the processing of your Personal Information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, but please note that withdrawing your consent will not affect the lawfulness of any processing we carried out prior to your withdrawal.
12. HOW TO CONTACT US:
If you have any questions or concerns about this policy or your data privacy, you can contact us: [email protected]
Note: We may make changes to this Privacy Policy at any time. We encourage you to review this Privacy Policy on our Website regularly to ensure you remain informed of how we are protecting and respecting your personal data.